Reference

How dolar508 Protects Your Personal Data

At dolar508, your personal data is handled with clear rules — what we collect, why we collect it, and how long we keep it are all documented here…

Encrypted account dataDANA, OVO, GoPay & QRIS transaction privacyNo data sold to third partiesAccount deletion on request24/7 data inquiry support
dolar508 How dolar508 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat — 24/7

Open the live chat widget on dolar508.xyz at any hour to raise a data inquiry. Our agents can flag your request to the privacy team and confirm receipt within one hour of your message.

Email Privacy Team

Send a written data request to our privacy address listed in your account settings. We aim to respond within 72 hours and confirm every deletion or correction request with a reference number.

Account Settings Portal

Log in to your dolar508 account, navigate to Settings, then Privacy. From that screen you can download a copy of your stored data or submit a deletion request directly without contacting support.

DATA HANDLING STANDARDS

Six Ways We Keep Your Account Data Safe

Data protection at dolar508 is not a single policy checkbox — it runs through account creation, every DANA or OVO transaction, cookie management, and the moment you decide to close your account.

TLS Encryption in Transit

Every page request and form submission on dolar508.xyz travels over TLS 1.3 encryption. Your login credentials and QRIS payment references are never transmitted in plain text at any point in the session.

Cookie Control Panel

On your first visit, a cookie consent banner lets you accept, reject or customise tracking cookies. Analytics and marketing cookies remain off by default until you actively accept them in the preference centre.

Payment Data Isolation

GoPay and OVO transaction metadata is stored in a separate, access-controlled database partition. Only the withdrawal verification team can query this partition, and all queries are logged with a timestamped audit trail.

Data Retention Schedule

Account data is kept for as long as your account is active plus a 12-month window after closure, unless local law requires a different period. After that window, personal identifiers are permanently removed from our systems.

Right to Access & Correction

You can request a full export of the personal data we hold on you at any time via the Account Settings portal. Corrections to name, email or contact details take effect within 48 hours of a verified request.

Third-Party Disclosure Policy

We share data with payment processors — DANA, OVO, GoPay, QRIS — only to the extent needed to complete your transaction. We do not sell, rent or trade personal data to advertisers or data brokers under any circumstances.

Your Privacy Questions, Answered Clearly

The questions below are the ones our support team receives most often about data rights, cookie practices and account data on dolar508. If your question is not covered here, our 24/7 live chat can connect you with the privacy team directly.

We collect your name, email address, phone number and device identifiers during registration. If you deposit via DANA or GoPay, we also record the transaction reference number for fraud prevention and withdrawal verification purposes.

We share transaction data with payment processors like OVO and QRIS only to complete your deposit or withdrawal. We do not sell or transfer your personal data to advertisers, data brokers or any unrelated third party.

Log in, go to Settings, then Privacy, and click 'Request Data Export'. We will prepare and send your data package to your registered email address within five business days of receiving your verified request.

Yes. Submit a deletion request through the Account Settings portal or email our privacy team. We will remove your personal identifiers within the retention window, subject to any period that depends on local law.

A consent banner appears on your first visit. Analytics and marketing cookies are off by default. You can adjust or withdraw cookie consent at any time through the preference centre accessible in the site footer.

Payment transaction references from DANA, OVO, GoPay and QRIS are retained for 12 months after your account closes, or longer where local law requires it. After that period, identifiable payment data is permanently purged.

Contact our 24/7 live chat immediately and request an account security review. We will freeze suspicious activity, audit the access log for your account, and send you a written summary of our findings within 48 hours.